Clear terms for your Family Space.

Review the policies that govern account access, privacy, subscriptions, family sharing, support, and security.

Consent

SMS, email, check-in calls, trusted-helper permission, family permission, and opt-out controls.

Safety Limits

Rooted helps families stay connected and informed, but does not replace medical, legal, financial, or emergency advice.

Family Invitations

Family managers, payment contacts, approved helpers, shared links, and Family Space approvals stay clear to every family.

Check-Ins And Family Stories

Check-in texts, check-in calls, family summaries, and guided story calls stay clear, permission-aware, and reviewable where required.

Billing & Tax

Plans, add-ons, taxes, invoices, refunds, and payment issues need clear family-facing terms before money changes hands.

Your Family Data

Families can review downloads, deletion, retention, archive-only access, backups, shared-link expiry, and how account responsibility can move to another approved family member.

Security Reports

Vulnerability reports, account concerns, and security incident details go to security@snomex.com.

Private Family Space

Rooted is private, invitation-based, and built for check-ins, purposeful memories, shared timelines, and secure family records.

Availability

Rooted makes supported locations, subscription availability, and regional limits easy for families to understand.

International Processing

Rooted is operated from Canada and uses providers in the United States and other countries. The Privacy Policy explains where processing may occur, the safeguards used, and how to contact Rooted Privacy.

Customer Legal Center

Rooted customers can understand how invitations, check-in permissions, shared links, billing, taxes, archive mode, downloads, and support work before they subscribe.

Questions about these policies can be sent through Rooted Support. Security concerns can be reported directly to security@snomex.com.